{"id":983,"date":"2025-10-20T23:32:34","date_gmt":"2025-10-20T23:32:34","guid":{"rendered":"https:\/\/softlite.ro\/?page_id=983"},"modified":"2025-11-22T18:10:52","modified_gmt":"2025-11-22T18:10:52","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/softlite.ro\/ro\/terms-and-conditions\/","title":{"rendered":"Termeni \u0219i condi\u021bii"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"983\" class=\"elementor elementor-983\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ff89b9c e-flex e-con-boxed e-con e-parent\" data-id=\"ff89b9c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ec00dd2 elementor-widget elementor-widget-text-editor\" data-id=\"ec00dd2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h3 data-start=\"45\" data-end=\"77\"><strong data-start=\"49\" data-end=\"75\">1. Informa\u021bii Generale<\/strong><\/h3><p data-start=\"78\" data-end=\"325\">Ace\u0219ti Termeni \u0219i Condi\u021bii (\u201eTermeni\u201d) reglementeaz\u0103 utilizarea site-ului softlite.ro \u0219i achizi\u021bionarea produselor software digitale furnizate de Softlite S.R.L. Prin plasarea unei comenzi pe site, sunte\u021bi de acord \u00een totalitate cu ace\u0219ti Termeni.<\/p><p data-start=\"327\" data-end=\"539\">Softlite S.R.L. vinde licen\u021be digitale \u0219i produse software pentru sistemele Windows \u0219i macOS, livrate electronic prin email. Compania opereaz\u0103 exclusiv online \u0219i nu ofer\u0103 v\u00e2nz\u0103ri fizice sau \u00eent\u00e2lniri \u00een persoan\u0103.<\/p><hr data-start=\"541\" data-end=\"544\" \/><h3 data-start=\"546\" data-end=\"578\"><strong data-start=\"550\" data-end=\"576\">2. Produse \u0219i Servicii<\/strong><\/h3><p data-start=\"579\" data-end=\"716\">Toate produsele oferite pe softlite.ro sunt bunuri digitale (chei de licen\u021b\u0103 software, fi\u0219iere de instalare \u0219i instruc\u021biuni de activare).<\/p><p data-start=\"718\" data-end=\"804\">Produsele sunt livrate electronic prin email la scurt timp dup\u0103 efectuarea achizi\u021biei.<\/p><p data-start=\"806\" data-end=\"876\">Nu se ofer\u0103 nicio livrare fizic\u0103 sau suport de instalare (CD\/DVD\/USB).<\/p><p data-start=\"878\" data-end=\"978\">Imaginile produselor sunt ilustrative \u0219i pot diferi u\u0219or de interfa\u021ba software real\u0103 sau de ambalaj.<\/p><p data-start=\"980\" data-end=\"1087\">Fiecare descriere de produs specific\u0103 cerin\u021bele de sistem, compatibilitatea platformei \u0219i tipul de licen\u021b\u0103.<\/p><hr data-start=\"1089\" data-end=\"1092\" \/><h3 data-start=\"1094\" data-end=\"1123\"><strong data-start=\"1098\" data-end=\"1121\">3. Pre\u021buri \u0219i Plat\u0103<\/strong><\/h3><p data-start=\"1124\" data-end=\"1233\">Toate pre\u021burile afi\u0219ate pe site sunt finale \u0219i includ TVA, cu excep\u021bia cazului \u00een care se men\u021bioneaz\u0103 altfel.<\/p><p data-start=\"1235\" data-end=\"1362\">Metodele de plat\u0103 includ card de debit\/credit, PayPal sau alte sisteme securizate de plat\u0103 disponibile la finalizarea comenzii.<\/p><p data-start=\"1364\" data-end=\"1493\">Dup\u0103 plata reu\u0219it\u0103, clien\u021bii primesc un email de confirmare cu sumarul comenzii, cheia de licen\u021b\u0103 \u0219i instruc\u021biunile de instalare.<\/p><hr data-start=\"1495\" data-end=\"1498\" \/><h3 data-start=\"1500\" data-end=\"1532\"><strong data-start=\"1504\" data-end=\"1530\">4. Livrarea Produselor<\/strong><\/h3><p data-start=\"1533\" data-end=\"1619\">Livrarea se face exclusiv prin email, la adresa introdus\u0103 \u00een timpul plas\u0103rii comenzii.<\/p><p data-start=\"1621\" data-end=\"1750\">Timpul de livrare este \u00een mod obi\u0219nuit de c\u00e2teva minute p\u00e2n\u0103 la c\u00e2teva ore, \u00een func\u021bie de tipul produsului \u0219i volumul comenzilor.<\/p><p data-start=\"1752\" data-end=\"1854\">Clien\u021bii sunt responsabili s\u0103 verifice folderele Spam\/Junk \u00een cazul \u00een care emailul nu apare \u00een inbox.<\/p><hr data-start=\"1856\" data-end=\"1859\" \/><h3 data-start=\"1861\" data-end=\"1906\"><strong data-start=\"1865\" data-end=\"1904\">5. Licen\u021b\u0103 \u0219i Drepturi de Utilizare<\/strong><\/h3><p data-start=\"1907\" data-end=\"2098\">Prin achizi\u021bionarea software-ului de la Softlite S.R.L., clientul ob\u021bine dreptul de utilizare conform termenilor de licen\u021biere ai produc\u0103torului (ex.: Microsoft, Adobe, Autodesk, Corel etc.).<\/p><p data-start=\"2100\" data-end=\"2199\">Clientul nu dob\u00e2nde\u0219te dreptul de proprietate asupra software-ului, ci doar o licen\u021b\u0103 de utilizare.<\/p><p data-start=\"2201\" data-end=\"2271\">Software-ul nu poate fi rev\u00e2ndut, partajat sau distribuit c\u0103tre ter\u021bi.<\/p><hr data-start=\"2273\" data-end=\"2276\" \/><h3 data-start=\"2278\" data-end=\"2300\"><strong data-start=\"2282\" data-end=\"2298\">6. Facturare<\/strong><\/h3><p data-start=\"2301\" data-end=\"2456\">O factur\u0103 fiscal\u0103 cu TVA este emis\u0103 pentru fiecare comand\u0103 \u0219i trimis\u0103 electronic la adresa de email a clientului \u00een c\u00e2teva zile lucr\u0103toare de la achizi\u021bie.<\/p><hr data-start=\"2458\" data-end=\"2461\" \/><h3 data-start=\"2463\" data-end=\"2496\"><strong data-start=\"2467\" data-end=\"2494\">7. Dreptul de Retragere<\/strong><\/h3><p data-start=\"2497\" data-end=\"2700\">Conform Directivei UE 2011\/83\/UE privind drepturile consumatorilor, dreptul de retragere nu se aplic\u0103 \u00een cazul con\u021binutului digital care a fost deja livrat \u0219i activat cu acordul expres al consumatorului.<\/p><p data-start=\"2702\" data-end=\"2912\">Prin finalizarea comenzii \u0219i primirea cheii de licen\u021b\u0103, clientul este de acord ca livrarea digital\u0103 s\u0103 \u00eenceap\u0103 imediat \u0219i renun\u021b\u0103 la dreptul de retragere \u00een momentul furniz\u0103rii cheii sau linkului de desc\u0103rcare.<\/p><hr data-start=\"2914\" data-end=\"2917\" \/><h3 data-start=\"2919\" data-end=\"2955\"><strong data-start=\"2923\" data-end=\"2953\">8. Ramburs\u0103ri \u0219i \u00cenlocuiri<\/strong><\/h3><p data-start=\"2956\" data-end=\"3032\">Softlite S.R.L. ofer\u0103 ramburs\u0103ri sau \u00eenlocuiri doar \u00een urm\u0103toarele situa\u021bii:<\/p><ul data-start=\"3034\" data-end=\"3172\"><li data-start=\"3034\" data-end=\"3129\"><p data-start=\"3036\" data-end=\"3129\">Cheia de licen\u021b\u0103 nu poate fi activat\u0103 \u0219i problema nu poate fi rezolvat\u0103 prin suport tehnic.<\/p><\/li><li data-start=\"3130\" data-end=\"3172\"><p data-start=\"3132\" data-end=\"3172\">A avut loc o plat\u0103 duplicat\u0103 din eroare.<\/p><\/li><\/ul><p data-start=\"3174\" data-end=\"3248\">Ramburs\u0103rile nu sunt disponibile dup\u0103 activarea cu succes a software-ului.<\/p><hr data-start=\"3250\" data-end=\"3253\" \/><h3 data-start=\"3255\" data-end=\"3282\"><strong data-start=\"3259\" data-end=\"3280\">9. Suport Clien\u021bi<\/strong><\/h3><p data-start=\"3283\" data-end=\"3410\">Pentru orice problem\u0103 legat\u0103 de activare, instalare sau facturare, clien\u021bii ne pot contacta la:<br data-start=\"3378\" data-end=\"3381\" \/>\ud83d\udce7 <strong data-start=\"3384\" data-end=\"3410\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"3386\" data-end=\"3408\">softlite.srl@gmail.com<\/a><\/strong><\/p><p data-start=\"3412\" data-end=\"3515\">Suportul este oferit prin email, \u00een limba englez\u0103 sau \u00een limbile locale, \u00een func\u021bie de disponibilitate.<\/p><hr data-start=\"3517\" data-end=\"3520\" \/><h3 data-start=\"3522\" data-end=\"3557\"><strong data-start=\"3526\" data-end=\"3555\">10. Limitarea R\u0103spunderii<\/strong><\/h3><p data-start=\"3558\" data-end=\"3602\">Softlite S.R.L. nu este responsabil\u0103 pentru:<\/p><ul data-start=\"3604\" data-end=\"3871\"><li data-start=\"3604\" data-end=\"3693\"><p data-start=\"3606\" data-end=\"3693\">Utilizarea incorect\u0103 a software-ului sau instalarea realizat\u0103 gre\u0219it de c\u0103tre client.<\/p><\/li><li data-start=\"3694\" data-end=\"3779\"><p data-start=\"3696\" data-end=\"3779\">Probleme de compatibilitate cauzate de sisteme de operare sau hardware \u00eenvechite.<\/p><\/li><li data-start=\"3780\" data-end=\"3871\"><p data-start=\"3782\" data-end=\"3871\">Disfunc\u021bionalit\u0103\u021bi ale software-ului ter\u021b sau \u00eentreruperi ale serviciilor produc\u0103torului.<\/p><\/li><\/ul><hr data-start=\"3873\" data-end=\"3876\" \/><h3 data-start=\"3878\" data-end=\"3923\"><strong data-start=\"3882\" data-end=\"3921\">11. Legea Aplicabil\u0103 \u0219i Jurisdic\u021bia<\/strong><\/h3><p data-start=\"3924\" data-end=\"4055\">Ace\u0219ti Termeni sunt guverna\u021bi de legisla\u021bia Rom\u00e2niei. Orice disput\u0103 ap\u0103rut\u0103 va fi solu\u021bionat\u0103 de instan\u021bele competente din Rom\u00e2nia.<\/p><hr data-start=\"4057\" data-end=\"4060\" \/><h3 data-start=\"4062\" data-end=\"4086\"><strong data-start=\"4066\" data-end=\"4084\">12. Modific\u0103ri<\/strong><\/h3><p data-start=\"4087\" data-end=\"4277\">Softlite S.R.L. \u00ee\u0219i rezerv\u0103 dreptul de a actualiza sau modifica ace\u0219ti Termeni \u00een orice moment. Actualiz\u0103rile vor fi publicate pe aceast\u0103 pagin\u0103 \u0219i vor intra \u00een vigoare imediat dup\u0103 afi\u0219are.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>1. Informa\u021bii Generale Ace\u0219ti Termeni \u0219i Condi\u021bii (\u201eTermeni\u201d) reglementeaz\u0103 utilizarea site-ului softlite.ro \u0219i achizi\u021bionarea produselor software digitale furnizate de Softlite S.R.L. Prin plasarea unei comenzi pe site, sunte\u021bi de acord \u00een totalitate cu ace\u0219ti Termeni. Softlite S.R.L. vinde licen\u021be digitale \u0219i produse software pentru sistemele Windows \u0219i macOS, livrate electronic prin email. Compania opereaz\u0103 exclusiv [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-983","page","type-page","status-publish","hentry"],"blocksy_meta":[],"_links":{"self":[{"href":"https:\/\/softlite.ro\/ro\/wp-json\/wp\/v2\/pages\/983","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/softlite.ro\/ro\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/softlite.ro\/ro\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/softlite.ro\/ro\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/softlite.ro\/ro\/wp-json\/wp\/v2\/comments?post=983"}],"version-history":[{"count":10,"href":"https:\/\/softlite.ro\/ro\/wp-json\/wp\/v2\/pages\/983\/revisions"}],"predecessor-version":[{"id":1472,"href":"https:\/\/softlite.ro\/ro\/wp-json\/wp\/v2\/pages\/983\/revisions\/1472"}],"wp:attachment":[{"href":"https:\/\/softlite.ro\/ro\/wp-json\/wp\/v2\/media?parent=983"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}